This privacy policy (the “Privacy Policy”) explains the information that Arvin Ltd,” “we,” “our,” or “us”) collects on arvin.co.uk. Please read this Privacy Policy carefully.
Your use of the Web Site indicates to us that you have read and accept our privacy practices, as outlined in this Privacy Policy.
Please note that this Privacy Policy only covers information collection practices on the Web Site and does not cover any information collected by us offline or elsewhere.
Information Collected
Certain features on this Web Site may ask you to provide us with personally identifiable information, which is information that could reasonably be used to identify you personally (such as your name, address, or e-mail address) You can choose not to provide certain information, but then you may not be able to take advantage of or participate in some or all of the Web Site’s features. This Web Site is not directed to children under the age of 16, and we do not knowingly collect personally identifiable information from children under 16 years of age. If we discover that a child younger than the age of 16 has provided this Web Site with personally identifiable information, we will delete that child’s personally identifiable information from our database.
In addition, when you visit or download information from this Web Site, our web servers may automatically collect web site usage information. Web site usage information is non-personally identifiable information that describes how our visitors use and navigate this Web Site. It can include the number and frequency of visitors to each web page and the length of their stays, browser type, referrer data that identifies the web page visited prior and subsequent to visiting the Web Site, and IP address (see below for more information on IP addresses). We also may determine the applicable technology available in order to serve you the most appropriate version of a web page, e-mail or similar service.
Information Use
We will only use any personal information which you supply to us through this website or on the telephone when the law allows us to. The law states that we must identify the purpose and basis upon which we use your personal data. We rely on a number of lawful basis for processing your personal data:
- Where you have given your informed, unambiguous and specific consent;
- Where we need to comply with a lawful obligation;
- Where we need to perform a contract that we have entered into with you; and
- Where it is necessary for us to use your personal information to pursue our legitimate interests (or those of a third party).
- We have stated below the purposes for which we use your personal data.
We will use your information to comply with our lawful obligations to prevent and detect fraud, money laundering and other crimes, carry out regulatory checks and meet our obligations to any relevant regulatory authority; to assist us in providing our services to you; and to improve and develop our services to you and other customers; and to market to you and we may periodically send promotional emails about new services or other information which we think you may find of interest, using the information you have provided and we will ensure that any such marketing activities comply with applicable law, as well as ensuring that we implement procedures to obtain necessary consents before sending you emails containing information about Arvin Ltd and its service offerings so that we can pursue our legitimate interest in creating lasting relationships with our clients. You may at any time request that we discontinue sending you such materials.
In relation to the website and social media platforms only, the personal identifying information you submit is used to process your enquiry. The cookies information is used pursuant to your consent and to pursue our legitimate interest and to help us understand more about how our website is used and to improve our site.
Use of Internet Protocol (‘IP’) Addresses
An IP address is a number that’s automatically assigned to your computer or network when you are on the Internet. When you request pages from this Web Site, our servers log your IP address. We may use IP addresses for a number of purposes, such as system administration, to report aggregate information to our business partners or to audit the use of the Web Site. We may also use IP addresses in cooperation with internet service providers or law enforcement agencies to identify users if we deem it necessary to comply with law, to enforce compliance with this Privacy Policy or this Web Site’s Terms of Use, or to protect the Web Site or its users.
Use of Cookies
Cookies are pieces of information that a web site either transfers to your computer’s hard drive or stores temporarily in your computer’s memory for record-keeping purposes. We may use cookies for a number of purposes, such as to track site usage. Arvin Ltd does not save personally identifiable information in cookies, but we may link the cookie to any personally identifiable information or other information we collect. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent by indicating this in the preferences or options menu in your browser. However, it is possible that some parts of this Web Site will not operate correctly if you disable cookies and you may not be able to take advantage of or participate in certain features of this Web Site. You should consult with your browser’s provider/manufacturer if you have any questions regarding disabling cookies.
Disclosure of Information Collected at the Web Site
Although we may provide visitors’ information to service providers that handle information on our behalf, we will usually not share the information with third parties for secondary or unrelated purposes unless otherwise disclosed at the point of collection.
Examples of where your personal information will be supplied to third parties are circumstances where we would need to engage those third parties to provide public relations and marketing, IT support, document management systems, case management systems, printing, reprographic support, event hosting, email marketing management systems and market insight services. In these scenarios all third parties will be required to take appropriate security measures to protect your personal information in line with our engagement with them and in accordance with the laws. We do not allow third parties to use your personal data for their own purposes.
Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies or third parties where necessary or desirable to comply with legal or regulatory obligations or requests or for the purposes identified above.
Retention of Personal Data
We will only retain your personal information for as long as necessary to fulfil the purpose for which we collected it in line with statutory and professional rules of retention. In the majority of instances, the period for retaining your personal data shall be 6 years from the date of closure of contact which you may have with us. In the event that the basis on which we are holding your personal information requires this information to be kept for a reduced period of time then it shall be retained in accordance with our retention policies in place from time to time. Examples of this are:-
Marketing information – the retention period shall be the period of our relationship with you and for a period of 6 years afterwards.
Social media information – for a period during which we are connected with you on any given social media platform.
Client matters (including where you are taken on as a client and have an engagement for services with us) – 6 years from the date on which the matter has been closed or has ended.
Information required by law when commencing a client engagement – period of 6 years from the engagement date.
Access to Information
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained, if any. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements and a charge may be levied to cover the administration costs of such requests. Please contact info@arvin.co.uk should you wish to access your personal information.
Security
We use safeguards to help protect personally identifiable information we collect on this Web Site from unauthorized access, use, modification or disclosure. However, due to the design of the Internet and other factors outside of our control, we cannot guarantee that your information or communications between you and our servers will be free from unauthorized access by third parties.
Links
While on the Web Site or viewing an e-mail or other content provided by Arvin Ltd, you may encounter links to other web sites or online materials operated by third parties beyond Arvin Ltd’s control. These other web sites may set their own cookies, collect data or have their own privacy policies and practices. As noted above, this Privacy Policy only covers information collected by Arvin Ltd on this Web Site, and we encourage you to review the Privacy Policy of any other web site you visit. Links to any third party web site or content do not constitute or imply an endorsement or recommendation by Arvin Ltd of the linked web site or content.
Acceptance & Privacy Policy Changes
By using this Site, you accept our privacy practices, as outlined in this Privacy Policy. We reserve the right to modify, alter or otherwise update this Privacy Policy at any time. We will post any new or revised policies on the Web Site, but we will only use your personally identifiable information in accordance with the privacy policy that was in effect at the time it was collected, unless you consent to any new terms regarding its use.
This Arvin Ltd Privacy Policy has an effective date of November 2024.